FAQ

Standard Orders

We offer a flat rate of $9.95 for shipping Australia wide. *conditions apply

Express Shipping is $15 for most orders within Australia

Shipping is FREE for most Australian orders over $150

Shipping for Workplace Period Toolkits

Mega Period Toolkits are shipped at a flat rate of $29.99. Standard Period Toolkits are shipped at a flat rate of $19.99.

Shipping for Eco Bins & Fab Little Bags

Eco Bin and Fab Little Bag products are shipped directly from our supplier. Shipping fee for orders including these products is calculated on checkout. Rates are based on product weight and range from $8 to $24 for delivery within metropolitan areas. A shipping surcharge applies on orders delivered to remote areas. If you are outside metro areas, we recommend contacting us to confirm your shipping fee before placing your order. We reserve the right to cancel orders to remote areas

Please note - the above rates do not apply for Corporate accounts. Please view our Corporate Account page for corporate shipping details.

Yes, we ship internationally. Please contact us for delivery fee to your country.

Orders will be processed within three business days. Parcels are sent with Australia Post. You are able to track your parcels delivery time via tracking information that will be emailed to you when your order is processed. Please note if there are public holidays your delivery might take slightly longer than usual.

Once your parcel has been posted you will receive a text or email containing a link for you to track your parcel with Australia Post.

All prices are displayed in AUD.

Returns are accepted for faulty items only. Please view our Returns Policy here.

Gift Vouchers and Promo Codes may be entered in the checkout. Simply type in your code and click “apply" and your discount will be automatically applied to your order.

Payments are taken in AUD via Shopify's Payment Gateway. All major credit cards are accepted.